How to plan safe shopping?

  • Make a shopping list – in a notebook, application, on a piece of paper. Thanks to this, the time spent in the store will be more effective,
  • Plan your visit at Bonarka – choose the day and time with the least people on the mall – we suggest: preferably by 15:00 from Monday to Thursday,
  • When entering the facility, always disinfect your hands before shopping,
  • Keep your distance – minimum 1.5 meters from other buyers,
  • Be like a ninja – cover your nose and mouth, preferably with a mask,
  • Hunt alone – go shopping alone,
  • Remember: “goods touched belong to the touching person” – touch only those products that you are interested in,
  • Try to pay contactless,
  • Be patient and courteous if you have to wait to enter a store or gallery
  • Listen to voice messages, react to the instructions of the shopping center staff – Your health and safety is also the health and safety of your loved ones.


Safety at the Center

Get to know about the new rules while shopping:


  • you are obliged to cover your nose and mouth,
  • take care of hand disinfection and wash your hands on a regular basis,
  • disinfectants can be found at the entrances to the shopping center, in the mall, at the entrances to the shops,
  • also remember to keep your distance (at least 1.5 meters),
  • wear gloves when shopping,
  • from Monday to Friday from 10:00 – 12:00 AM the space of grocery stores, drugstores, pharmacies and the Post Office is reserved for seniors only,
  • in individual stores, the number of people is limited depending on the size of the salesroom. For detailed information on the number of people allowed at one time at every shop, see at the entrance to the store. Follow the instructions of the store employees and, if the situation requires so, wait for the entrance to the store keeping the distance in the line on the passage,
  • in the mall 1 person per 10 squaremeters is allowed,
  • if you feel worse while shopping, use the quick and non-contact temperature measurement at Infodesk of Bonarka (level 0)

How do we provide with the safety?

Safety measures taken by Bonarka:


We want you to feel safe and comfortable with us, which is why we conduct a number of activities:

🔸we placed dispensers with disinfectant liquid on all entrances to the center and to the toilets,

🔸we maintain increased disinfection,

🔸we regularly ozonize toilets,

🔸we systematically ventilate the mall,

🔸we marked the floors in the center to make it easier for you to keep the required distances,

🔸 We have prepared a number of tips that will help you stay safe.



Safety Nobel for Bonarka

Safety at the Center


Bonarka was the first and only shopping mall in Poland to receive the COVID-19 Certificate of Conformity, obtaining very high marks. The Swedish organization SAFE Shopping Centers honored the center for complying with the highest world safety standards during the pandemic.

Due to the epidemiological situation in Poland, Bonarka yet at the beginning of March took comprehensive measures to increase security on its area. The centre’s effort was recognized internationally. Bonarka is the first and so far the only retail facility in Poland to be awarded the COVID-19 Certificate of Conformity awarded by SAFE Shopping Centers.

SAFE Shopping Centers is an independent institution that supports shopping centers around the world in the field of safety and crisis advisory. It closely cooperates with with the Nordic Council of Shopping Centers and the Polish Council of Shopping Centers. The COVID-19 Certificate of Conformity it issues is a guarantee that the shopping mall will comply with the highest safety standards during a pandemic.


During the certification by the SAFE Shopping Centers, the security measures implemented in Bonarka were carefully analyzed by a group of international experts. Security in the center received very high marks. SAFE Shopping Centers confirms with its authority that Bonarka is a safe place where customers can shop without fear. No other gallery in Krakow offers a similar guarantee.

The safety of customers and users of the center has always been our priority – says Jakub Zdebelak, Director of the Bonarka Shopping Center  After the announcement of the epidemiological threat in Poland, we immediately implemented a program adapting the facility to the new challenges. Our customers appreciate our actions very much. The COVID-19 Certificate of Conformity only confirms our belief that our customers can safely shop with us.

Bonarka cares about safety on two levels – both sanitary and hygienic as well as information. Disinfection and ventilation of common areas and ozonation of toilets are regularly carried out on its premises. Every day, before opening and after closing, disinfection is performed with the use of electrostatic sprayers, which significantly increase the effectiveness of these treatments. On the foodcourt area, 2-meter spacing between the tables was introduced and additional disinfection of restaurant tables and trays after the completion of each customer’s visit using specialized means.
A new in Bonarka are innovative dispensers for disinfecting hands. The solutions used in them enable contactless collection of fluid, which additionally increases the comfort and safety of their use. Dispensers are located in the passages and in the foodcourt.
The sanitary and hygienic procedures are complemented by the information campaign #SafetyattheCenter. Its characteristic feature are smiling emoticons in masks, which remind customers to follow safety rules, including covering the mouth and nose and keeping a distance of at least 2 m from the other person.
Happy smileys also wish you a tasty meal on the freshly disinfected tables.


During the pandemic, Bonarka takes all precautionary measures to asure the highest level of safety for its clustomers and employees. Adheres to the best international practices and standards. The COVID-19 Certificate of Conformity issued by SAFE Shopping Centers confirms that the center is perfectly prepared to operate in the new conditions.

Bonarka collection 😀

Safety at the Center


We have created a limited collection of clothes for you. The premiere streetwear sweatshirt with the LOL emoji print is now available at InfoPunkt (level 0). The sweatshirt is distinguished by a fashionable, but at the same time comfortable cut, youthful aesthetics, high quality material, attention to detail and low price.

Right now at InfoPunkcie you can buy a sweatshirt from limited collection Bonarki. The popular LOL emoji on it entertains and at the same time reminds about responsible behavior. The sweatshirt costs only PLN 64.

& nbsp;

The Bonarka streetwear sweatshirt has been designed for people who appreciate looseness and comfort . Its classic cut with a hood will be perfect for urban conditions and during holiday travels. High-quality material ( 80% cotton ) is the best guarantee of  durability and reliability .

& nbsp;

Bonarki sweatshirt is available in  gray color in several sizes (S, M, L, XL) .
Więcej o tekście źródłowym

Opening hours

Mon - Sat. 10:00 - 21:00
Sunday 10:00 - 21:00
Mon-Wed 7:30 - 22:00
Thu-Fri 7:30 - 23:00
Saturdays 7:30 - 22:00
Open during screening hours

Bonarka Shopping Center


ul. Kamieńskiego 11

30-644 Kraków

Arrive by bus: 144, 164, 169, 173, 174, 179.



phone: 12 298 60 00


privacy policy

Shopping mall office


09:00 – 17:00 (Mon-Fri)

Tel. 12 298 60 01

Fax. 12 298 60 02


Info desk


10:00 – 21:00 (Mon-Fri)

Important contacts


Media contact:




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